Terms of service

The agreement between you and Reline AI, Inc.

Effective

A plain-English contract. Use the table of contents to jump to a section. Questions go to legal@reline.so.

Section 01

Acceptance

By creating a Reline account or using the service, you agree to these terms. If you accept on behalf of an organization, you represent that you have authority to do so.

Section 02

The service

Reline records audio, transcribes it, generates AI summaries, and stores the result in workspaces you control. We deliver the service through web (any modern browser) and a macOS desktop app.

The set of features and quotas associated with each plan is described on the pricing page.

Section 03

Accounts

You're responsible for maintaining the confidentiality of your credentials and for any activity in your account. Tell us at security@reline.so if you suspect unauthorized access.

Section 05

Acceptable use

You agree not to:

  • Use Reline to violate laws or third-party rights.
  • Upload malware, attempt to break our security, or interfere with other users.
  • Resell or sublicense the service without our written agreement.
  • Reverse-engineer the service except where we cannot lawfully prohibit it.
  • Generate content that violates the AI providers' usage policies.

Section 06

Your content

You own the content you upload, record, and generate in Reline. You grant us a limited license to host, process, and display that content as required to operate the service.

We do not use your audio or transcripts to train third-party models. See the privacy policy for details on how content flows through sub-processors.

Section 07

Plans, billing, refunds

Free plan: 1 hour of recording per note, 10 hours of transcription per user per month. Paid plans (Pro, Teams) bill monthly or annually as selected at checkout. Annual plans receive a discount versus monthly.

Pro-rated refunds are available within 14 days of the first paid charge if the service hasn't met your expectations. After that, plans are non-refundable but can be downgraded or cancelled at any time.

Section 08

Termination

You can delete your account at any time from settings, or by emailing support@reline.so.

We may suspend or terminate accounts that violate these terms, threaten the security of the service, or fail to pay. We'll give notice and an opportunity to cure where reasonable.

Section 09

Warranties & liability

The service is provided "as is" without warranties beyond those required by applicable law. To the maximum extent permitted, our total liability for claims arising out of these terms is capped at the amount you paid us in the 12 months before the claim.

Section 10

Governing law

These terms are governed by the laws of Delaware, USA. Disputes are resolved in the state or federal courts located in Delaware, except where applicable law gives you the right to a different forum.

Section 11

Changes

We update these terms as the product evolves. Material changes are emailed and announced in the changelog. The effective date at the top of this page reflects the current version.


Questions? Email legal@reline.so.