What we mean by "cookies"
This page covers cookies, localStorage, sessionStorage, and any other browser storage Reline uses. Most of what we set is strictly necessary for the app to work and is used whether or not you accept analytics. A separate, optional set is used for product analytics and only loads after you consent.
Essential storage
These are required for Reline to function and do not need consent. Disabling them in your browser will break sign-in.
- Authentication cookies (e.g. session and refresh tokens) — keep you signed in. Set on sign-in.
- Locale preference (
NEXT_LOCALE) — remembers your selected language. - Consent choice (
reline_analytics_consent) — stores whether you accepted or declined analytics, so we don't ask again. - Theme & layout (localStorage) — your light/dark theme and sidebar/chat layout.
Analytics (optional, consent-based)
When you accept analytics, we use PostHog, a first-party product-analytics tool, to measure which features are used and where errors happen so we can plan capacity and fix bugs. It sets a PostHog cookie (e.g. ph_…_posthog) holding a pseudonymous identifier. When you are signed in, these events are associated with your account (user ID, email, and name) so we can support you and understand real usage.
Our product-usage events don't include note, transcript, or recording content. Session recordings, however, capture your on-screen activity — including note and transcript content that's visible while you use Reline — so we can reproduce and fix issues; password fields are always masked and network request/response bodies are not recorded. We do not use cross-site advertising trackers, and there are no third-party marketing pixels in the product. If you do not consent (or your browser sends a Do Not Track / Global Privacy Control signal), analytics — including session recording — does not load at all.
Your controls
When you first visit, a banner lets you accept or decline analytics. You can change your choice at any time from Settings → Preferences → Analytics inside the app, and we honor browser Do Not Track and Global Privacy Control signals automatically.
You can also clear cookies and localStorage from your browser at any time — doing so signs you out and resets your preferences. See our privacy policy for how we handle personal data.
Questions? Email legal@reline.so.